May 3, 2017. Begin to understand what customer experience really means to customers.Read More What is Customer Experience?
Is your customer experience up to scratch? New figures might suggest otherwise. The internet poses as many opportunities as it does restrictions. As much as online shopping and browsing are both speedy and convenient, they can also be frustrating and difficult. The internet is as much a platform as it is a barrier. Six months […]Read More The State of Play
December 2, 2014 — 1 Comment One of the most effective (and easiest) ways to market is to do so with your current customers, but many people can’t help but get this all wrong. Gone are the days where the local shopkeeper knew your name, knew where you lived and knew what kind of stuff you […]Read More Get Your Customers Buying, And Buying Again